Privacy Policy

Privacy Policy

Last Updated: October 2025


Information About Us

www.thebritishbeautyawards.co.uk is a website operated by Luxe Creative Media (“we”, “our”, or “us”).
Luxe Creative Media operates The British Hair and Beauty Awards and is registered with the Information Commissioner’s Office (ICO) as the data controller for this competition.

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
Email: bbaawards@luxecreativemedia.co.uk


Purpose of This Policy

This policy explains how we collect, use, and protect any information that you provide when using our website or participating in The British Hair and Beauty Awards.
We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.


Our Legal Duty

Under UK data protection law, we have a legal obligation to keep your personal information secure and to use it only for legitimate business purposes. We take appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or loss.


Information We Collect

We may collect and process the following information:

  • Your name, business name, and contact details (for example, email address)

  • Information you provide as part of an award entry or nomination, including supporting evidence such as images, testimonials, and descriptions

  • Payment information for entry fees or shop orders (processed securely via third-party payment providers)

  • Website usage information, including IP address, browser type, operating system, and pages visited

  • Marketing and communication preferences

We do not collect more information than necessary for the purpose for which it is being processed.


How We Use Your Information

We may use your information to:

  • Process and manage competition entries and nominations

  • Communicate with you about your entry, results, or related updates

  • Manage shop orders and payments

  • Share your entry materials with our independent judging panel (who operate under strict confidentiality and GDPR compliance)

  • Improve our website, services, and marketing activities

  • Comply with legal or regulatory obligations

We will never sell your data or share it with unauthorised third parties.


Judging and Supporting Evidence

By entering The British Hair and Beauty Awards, you consent to your supporting evidence being shared securely with our appointed judges. All judges are contractually required to handle data in accordance with the UK GDPR and maintain confidentiality at all times.

Your competition entry materials and supporting evidence are retained for 12 months following the conclusion of the awards cycle and then securely deleted.


Data Retention

  • Awards Entries and Supporting Evidence: Retained for 12 months after the awards cycle concludes.

  • Shop Orders and Transaction Records: Retained for 6 years in line with HMRC and accounting requirements.

  • Marketing Data: Retained until you withdraw consent or your data becomes inactive.

Once data is no longer needed, it is securely deleted or anonymised.


Data Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have implemented physical, electronic, and managerial safeguards including:

  • Secure, encrypted payment processing

  • Restricted data access for authorised personnel only

  • Regular data protection reviews and system updates

  • Secure deletion protocols for obsolete data

All staff and contractors with access to personal information are bound by confidentiality obligations.


Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Rectify inaccurate or incomplete information

  • Erase your data (“right to be forgotten”), where applicable

  • Restrict or object to certain types of data processing

  • Data Portability, allowing you to request your data in a portable format

To exercise any of these rights, contact us at bbaawards@luxecreativemedia.co.uk. We may request proof of identity before processing your request.


Cookies and Website Analytics

Our website uses cookies to improve user experience and analyse site performance. Cookies help us understand how visitors use our website so we can improve functionality and content.

You can control or delete cookies through your browser settings. For more information, please see our separate Cookie Policy.


Links to Other Websites

Our website may contain links to third-party websites. Once you leave our site, please note that we do not have control over the privacy practices of those sites. We encourage you to review their privacy statements before providing any personal information.

This Privacy Policy applies only to websites owned and operated by Luxe Creative Media for The British Hair and Beauty Awards.


Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business operations. The latest version will always be available on our website.


Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:
Email: bbaawards@luxecreativemedia.co.uk