Competition Terms and Conditions – Updated January 2026

By entering The British Hair & Beauty Awards (“the Competition”), you (“the Entrant”) agree to these Terms and Conditions in full. Entry into the Competition constitutes your acceptance of these Terms together with our Shop Terms and Conditions. Luxe Creative Media (“the Organiser”) manages and delivers the Competition.

1. Changes to Terms

The Organiser may amend these Terms at any time without prior notice. Any changes will take effect immediately once published on our website. Entrants are responsible for reviewing this page regularly.

2. Eligibility

  • Open to all UK-based hair, beauty, nail, aesthetic and spa businesses.

  • Entrants outside the UK are not eligible.

  • The Organiser reserves the right to reject entries that are incomplete, inappropriate, or in breach of these Terms.

3. Enrolment

  • Enrolment into the Competition is free of charge.

  • Enrolment allows a business to be considered for one or more categories submitted on the same enrolment form.

  • Enrolment does not guarantee finalist status.

Once enrolled:

  • Entries are reviewed to determine whether they meet the eligibility and finalist criteria.

  • Only businesses that meet the required standards will progress to finalist stage.

Important:
Not all businesses will become finalists. Finalist status is awarded solely at the discretion of the Organiser based on eligibility and assessment criteria.

4. Finalist Stage & Participant Fee

If accepted as a finalist, you may choose to:

Remain a Finalist Only

  • You may remain a finalist without progressing further in the Competition.

  • A digital finalist badge may be purchased separately.

Continue in the Competition

  • To progress to full judging, a Participant Fee of £79 per category applies.

  • Bundle discounts may be available for multiple categories.

The Participant Fee contributes towards:

  • Assessment and judging processes

  • Administrative and operational costs

  • Certificate preparation

  • Awards ceremony preparation

Participant Fees are non-refundable regardless of outcome.

5. Supporting Evidence & Judging Criteria

Businesses choosing to continue in the Competition must submit supporting evidence for final assessment.

Supporting evidence is assessed against criteria including, but not limited to:

  • Website and online presence

  • Customer reviews and reputation

  • Legal compliance (insurance, health & safety, training, etc.)

  • Staff development

  • Customer experience

  • Business standards and presentation quality

Minimum Standards Clause

  • Progressing to full judging does not guarantee an award.

  • To receive a Gold, Silver or Bronze award, submissions must be complete, detailed, and credible.

  • Incomplete, minimal, or poor-quality submissions will not meet the required standard and will remain at finalist level.

All decisions are final and no correspondence will be entered into.

6. Winners & Awards

  • There is one official awards ceremony held per year.

  • All winners are announced during this ceremony and via official platforms.

Award recipients receive:

  • A digital Winner Certificate

  • A digital Winner Badge

Trophies and additional marketing materials may be purchased separately.
All personalised items are non-refundable.

7. Refund Policy

No refunds are given for:

  • Participant fees

  • Category entries or bundle entries

  • Optional upgrades or add-ons

  • Failure to submit supporting evidence

  • Disqualification or non-award outcomes

8. Conduct & Behaviour

Disrespectful, abusive, or harassing behaviour towards staff, panel members, or other entrants will result in immediate disqualification and a permanent ban.

Judging outcomes are final and not subject to appeal.

9. Entrant Responsibilities

  • Entrants are responsible for submitting all required materials by stated deadlines.

  • The Organiser is not liable for lost, delayed, corrupted, or incomplete submissions.

10. Data Protection

All personal data is handled in accordance with UK GDPR and the Data Protection Act 2018.

11. Intellectual Property

All branding, certificates, logos, and promotional materials remain the intellectual property of the Organiser.

12. Marketing & Imagery

By entering the Competition, entrants grant permission for the Organiser to use business names, images, and submitted materials for marketing and promotional purposes.

13. Complaints Procedure

All complaints must be submitted in writing to:
bbaawards@luxecreativemedia.co.uk

Response times:

  • General and administrative enquiries: 5–15 working days

  • Result-related enquiries: 5–20 working days

  • Delivery or courier issues: up to 45 working days

Judging decisions cannot be overturned.

14. Payment Plans

Payment plans are not available.

15. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.